TERMS
& CONDITIONS
5 DAY | 4 NIGHT
CRUISE FOR TWO
It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated with this promotional certificate.
This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required
Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date.
Reservation Deposit: Following a valid registration, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate (see Reservation Save the Date Deposit). The Reservation Save the Date Deposit must be paid and posted to the travel certificate account to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the activated status. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation confirmation. At the time a proper cancellation is processed, all deposits paid will be refunded. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond prior to the expiration of this promotional certificate, to correspondence received, they will forfeit all deposits paid at the expiration date of the promotional certificate.
Reservation Confirmation: Reservations require 45 day’s advance notice. Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or online at gocrv.com. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of CSNG who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized, and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. . At least one adult must be age 25 or older.
Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately.
Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate).
Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever.
Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations.
Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate.
Customer Service Network Group: (CSNG) 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681.
Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: CUSTOMER SERVICE NETWORK GROUP AT 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306
8 DAY | 7 NIGHT
PREMIUM WEEK
Must attend Timeshare presentation with the following qualifications:
Marital Status:
Married/Cohabiting, Single Female, Single Male
Age Range:
30–75 years old
Income Requirement:
$50K+ annual income for all categories
Credit Requirement:
Major Credit Card required
Citizenship:
US and Canadian citizens only
Travel certificates must be used, as described, within the parameters of any promotion by which they are obtained. It is recognized that these certificates have no value on a standalone basis and cannot be exchanged or redeemed for any other purpose on our website. These certificates are not transferable to anyone outside of the party to which they ore issued. All fees to be charged associated with utilizing these certificates will be defined within the promotional offer. We will charge the applicable amount, upon redemption, to your credit card. All charges will be clearly outlined within the promotional offer and are not subject to change or waiver. Certificates, once redeemed and subsequently canceled, will become void and no refund can be obtained outside of the fees charged directly as outlined in the parameters of the promotion on which they were obtained. Customers traveling as a part of these programs ore responsible for all expenses accrued while on property. They are liable for payment of any localized fees and or taxes charged as a result of these expenses. Customer is limited to the available $399 inventory shown on the website at the time of booking, there is no guarantee of specific locations or properties being available and it can change at any time.
5 DAY | 4 NIGHT
ALL INCLUSIVE GETAWAY
Must attend Timeshare presentation with the following qualifications:
Marital Status:
Married/Cohabiting, Single Female, Single Male
Age Range:
30–75 years old
Income Requirement:
$50K+ annual income for all categories
Credit Requirement:
Major Credit Card required
Citizenship:
US and Canadian citizens only
Travel certificates must be used, as described, within the parameters of any promotion by which they are obtained. It is recognized that these certificates have no value on a standalone basis and cannot be exchanged or redeemed for any other purpose on our website. These certificates are not transferable to anyone outside of the party to which they ore issued. All fees to be charged associated with utilizing these certificates will be defined within the promotional offer. We will charge the applicable amount, upon redemption, to your credit card. All charges will be clearly outlined within the promotional offer and are not subject to change or waiver. Certificates, once redeemed and subsequently canceled, will become void and no refund can be obtained outside of the fees charged directly as outlined in the parameters of the promotion on which they were obtained. Customers traveling as a part of these programs ore responsible for all expenses accrued while on property. They are liable for payment of any localized fees and or taxes charged as a result of these expenses. Customer is limited to the available $399 inventory shown on the website at the time of booking, there is no guarantee of specific locations or properties being available and it can change at any time.